FAQs

Are your products safe?

The ingredients we use in our formulas is one area where we always play it safe, and maintaining the health and safety of your skin is our priority. All Goodhabit products are non-toxic and free of synthetic fragrances, parabens, phthalates, and mineral oils. We meticulously screen each and every ingredient against our 'Never Will We Ever' List, and refuse to use 1,500+ ingredients we believe are unsafe or are a concern to the environment.

Are your products dermatologist tested?

Yes, all of our products have been Dermatologist tested.

Are your products vegan or animal-tested?

We pride ourselves on being a vegan and cruelty-free brand. We'll never test on animals, nor will we use animal ingredients or by-products in the manufacturing process or in the final product.

Are your products hypoallergenic?

We put all of our products under a careful review for safety, which includes testing for allergens. That said, it's important to note that in a similar way that the term "clean" in beauty has yet to be regulated, there are no federal standards or definitions that govern the use of the term "hypoallergenic." Manufacturers of cosmetics labeled as hypoallergenic are not required to submit substantiation of their claims to FDA. We do our due diligence on our end to ensure our products won't trigger a reaction, but we advise you to check labels to ensure personal allergens are not present, and when in doubt, to consult your doctor.

Do your products have an expiration date?

Like most cosmetics, all of our products have a shelf life of 3 years, and should be used within one year of opening.

Are your products non-comedogenic?

Not unlike your best friend grilling your potential new partner, we put our products through the ringer and do rigorous testing. All of our formulas have undergone clinical trials, and none of the participants in the trials have ever experienced irritation or breakouts when using only Goodhabit products.

Does Goodhabit use parabens?

Never will we ever use parabens. Our formulas are free of parabens, as well as other questionable ingredients.

What is your return policy?

We want you to love your purchase as much as we loved formulating it, so if you are not totally satisfied, please email support@goodhabitskin.com. From there, we can provide you with a return label and our return address where you can send the product. Within 30 days, upon return and inspection of the product at our warehouse, we are happy to offer you a full refund (minus the shipping fees) or merchant credit, depending on what you prefer.

Shipping fees are non-refundable. Please note: Our warehouse does not accept returns. We cannot ensure that we will be able to properly locate and handle your return without the return authorization and the correct return address.

What if I already opened the product?

We totally understand you have to road-test a formula a few times before determining whether or not it's right for you, but if more than half of the product has been used, we unfortunately cannot accept returns or exchanges on it.

When will I receive my refund?

Please allow 3-5 business days for inspection upon receipt of your return. Following inspection, we’ll notify you as to whether or not the criteria for a full or partial refund have been met. Please allow 5-10 business days for your refund to post to your account once it has been approved.

What is blue light and how does it impact my skin?

Blue light is a high-frequency, high-energy light in the violet/blue band of the visible light spectrum that can cause premature signs of aging and skin damage similar to that of overexposure to the sun. It is emitted from all electronic devices with screens — meaning your phone, tablet, computer, TV, and smart watch. On average, we're in front of our screens about 12 hours a day (a.k.a. half our lives), exposing your skin to blue light at a constant and uncontrolled rate. Blue light can penetrate down to the third layer of your skin, whereas UVA and UVB rays from the sun (we're sure you're familiar) only impact the first and second layers. Constant exposure to blue light increases the risk of more pronounced fine lines and wrinkles, dullness, discoloration, age spots, loss in firmness, and generally tired-looking skin.

What ingredients will you never formulate with?

We believe that what we put into our formulas is as important as what we leave out, and you can rest assured that you will never find microbeads, nanoparticles, parabens, pthalates, or anything in the long list below in our products.

No animal-derived ingredients
No synthetic colors or dyes
No chemical sunscreens
No mineral oil
No paraffin
No petrolatum
No formaldehyde or formaldehyde donors
No sodium lauryl sulfate (SLS) or sodium laureth sulfate (SLES)
No oxybenzone or benzophenones
No ammonium lauryl sulfate (ALS) or ammonium laureth sulfate (ALES)
No triclosan
No propylene glycol
No ethanolamines

Learn more about our 'Never Will We Ever' List here

What is your BLU5 technology?

Our proprietary BLU5 technology is a blend of actives infused into all of our formulas designed to hit the block and undo buttons on the photoaging effects of artificial blue light.

The technology defends your skin in the five following ways: